Revvlab
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Features

Everything a CX team does —
except it never sleeps.

Six core capabilities, fully connected. A returns case can generate a loyalty credit. A cart recovery conversation can cross-sell. The operator sees the whole picture.

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The six revenue leaks

One operator.
Six leaks sealed.

Every one of these is bleeding money from D2C brands right now. The operator runs a fix for each — automatically, simultaneously, while you run your business.

🛒 Cart recovery

38% of the customers who left today will buy — if someone follows up.

A personalised follow-up reaches them at 1h, 24h, and 72h — their exact product, their size, the right nudge. Stops the moment they buy.

₹1.6L
recovered per brand / week avg.
38%
recovery rate (industry: 5–8%)

Recovery sequence

🛒
Cart abandoned
Customer drops off
0h
💬
First nudge sent
Personalised message
+1h
📦
Free shipping unlocked
Policy-matched offer
+24h
✓
Final reminder
Last chance trigger
+72h

💬 DM-to-checkout

8
seconds to first reply
vs. 4+ hrs industry average

Every ‘is this available?’ is a buyer with their wallet open. Each one waiting 15 minutes loses 21% conversion.

412
DMs closed to orders / mo
12.8×
ROI on this flow alone

↻ Repeat purchases

Last order
Day 0
60 days
New order
nudge sent

You have hundreds of past buyers. You’re sending them nothing.

27% of repeat revenue now comes from conversations that would never have happened without a nudge.

27%
of repeat revenue from nudges
21
reorders per 86 messages sent

Return flow: before vs. now

Before
Photo
Chase up
3–4 days
1-star review
Now
📷 Photo
⚡ 14 min
✓ Resolved

📷 Returns & refunds

A handled return is a kept customer. A slow one is a 1-star review.

Your customer sends a photo and gets a decision in 14 minutes. CX complaints dropped to zero in 6 weeks.

14 min
average resolution time
96%
CSAT on handled cases

◆ AI brain

Your competitors’ AI sounds like theirs. Yours sounds like you.

Your Hinglish ratio, emoji cadence, how you close — learned from your last 6 months of real conversations. 86% of customers never realise it’s AI.

86%
customers never realise it’s AI
92%
brand voice match in 30 days
Generic chatbot — flat, detected immediately
Revvlab operator — natural, brand-matched
Hinglish-readyEmoji-awareContext memoryComplaint tone-shift

▥ Analytics

Attribution chain
🎬
Reel
→
💬
DM
→
🛒
Order
→
₹
Revenue

Finally know which Reel actually sold.

Not reach. Not impressions. Which reel → which DM → which order → exact ROI. Wired to Meta CAPI and Google Ads.

7.4%
conversion rate
₹18.6L
attributed in 30 days
All six run from day one. Simultaneously.
No phased rollout. One afternoon of setup — every flow is live. Revenue Share: zero cost until revenue is closed.
See it on your store

How it works

Live in one afternoon.
Revenue by morning.

Four steps. No developers. No long onboarding. On day one, your operator is answering DMs. By day seven, most founders have stopped checking their inbox — and started checking their dashboard instead.

01
1
STEP 01

Connect your channels

WhatsApp Business, Shopify, Instagram DM, and email — all connected in one afternoon. We crawl your entire store: every product, variant, price, and policy. You don't touch a CSV.

< 15 minutes. No developer needed.

WhatsAppShopifyInstagram DMEmail
02
2
STEP 02

Teach it your brand

Set the tone from formal to Hinglish-warm. Tell it your hard rules — what never to offer, what never to say. Upload your FAQs. The more you give it, the more it sounds exactly like you.

Gets smarter every week from real conversations.

Brand voiceProduct catalogFAQsGuardrails
03
3
STEP 03

Day 1: AI suggests. You approve.

Every reply gets proposed to you first. Approve it, edit it, or send your own. After 50 approvals, Revvlab asks if it can handle the next batch solo — say yes when you're ready. Most founders hand off 86% of replies by day 7.

You always control how much you hand off.

Coach ModeHuman reviewAutonomy controls
04
4
STEP 04

Wake up to closed orders.

Every cart recovery. Every DM that became an order. Every return resolved overnight. Every rupee attributed to every conversation. You open the dashboard each morning and see what closed while you slept.

Every rupee. Every conversation that earned it.

Cart recoveryRepeat purchasesAnalytics

See it in action

This is what happens
to the sale you nearly lost.

Pick a scenario. These are the kinds of DMs sitting in your inbox right now. Watch how each one closes — in your voice, with your inventory, your exact policies. These are the sales your team doesn’t have time to catch.

Why this sale closed

1Detected: Aryan left cart 2h ago
2Matched: Indigo Skirt (S, 3 units left) + Jute Tote
3Policy: no discount allowed → offered free shipping instead
4Result: ₹2,290 closed
A
Aryan S.
Left kurti + tote in cart, 2 hrs ago
👋 Aryan, noticed you left something in your cart — the Indigo Wrap Skirt + Jute Tote. Still interested? 🌿
✓ Auto-sent · 1 hr after drop-off
Haan but kuch discount milega?
No discount today — but I can unlock free shipping for you on this order (saves ₹99). Both items are in stock and the Skirt is running low in your size. 🎉
✓ Confidence 89%
Okay done, going to pay!

These aren’t hypothetical. This is what happens to your DMs tonight — with or without Revvlab.

Revenue Share plan: ₹0 until the operator closes revenue.

Get your recovery estimate

30-minute demo · No credit card · We show you live on your catalogue

Under the hood

The details that make it production-ready

⚙

Tiered autonomy — your controls

You decide how much the AI does. Suggest mode drafts replies for your approval. Review mode sends above 80% confidence, flags the rest. Autonomous mode runs end-to-end. Each flow has its own setting.

🗣

Multilingual — Hinglish out of the box

The operator detects the customer's language and replies in kind. English, Hindi, Hinglish, Tamil, Marathi. No configuration. Works from day one.

🎤

Voice note transcription

Customers send voice notes. The operator transcribes them (including Hinglish), extracts intent, and replies in text — so nothing slips through because someone didn't type.

📊

Closed-loop ad attribution

See which ad drove which conversation, and which conversation closed. Revenue attribution wired back to Meta CAPI and Google Ads. Finally know which Reels actually sell.

🔒

DPDP Act compliant

Every conversation discloses the AI upfront. Customer data encrypted at rest. Export and delete requests fulfilled automatically. Audit log signed and exportable.

📱

Mobile founder app

Revenue dashboard, inbox, one-tap approvals — all on iOS and Android. Push when the AI escalates. Approve a refund from a photo. The whole operator fits in your pocket.

Ready to see it on your catalog?

30-minute demo. Bring your own product questions.

Book a demo